Terms and Conditions

1. Strictly for aged 21 years and above.
2. Applicable for use at The Spa by The Ultimate.
3. Validity of voucher is 12 months from date of issuance.
4. Not exchangeable for cash. Any unused amount will not be refunded.
5. Only permissible with original voucher presented on day of appointment.
6. Not applicable for promotional items and gift bundles. Redeemable off all ala carte services only.
7. By appointment only, kindly arrive 10 minutes prior to your scheduled appointment to avoid reduced treatment time.
8. Not replaceable or refundable. No claims will be entertained for any voucher denomination which is expired, lost, torn or defaced.
9. The management of The Spa by The Ultimate reserves the right to amend the terms and conditions governing the redemption at any time without prior notice  

For your voucher purchase and immediate assistance, please email us at thespa@theultimate.com.sg